Refund

Refund Policy

Use this guide from Goose Creek to review returns, exchanges, and refunds. This page applies specifically to gosecrgkcandle.shop.

What Goose Creek customers should know about order problems
The following order problems guidance applies to the Goose Creek storefront at gosecrgkcandle.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Goose Creek: condition of returns
Customers using gosecrgkcandle.shop can rely on the following Goose Creek guidance about condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Goose Creek on support
Customers using gosecrgkcandle.shop can rely on the following Goose Creek guidance about support. For return or exchange assistance, contact Support@Gosecrgkcandle.shop or 4076901009.

Our approach at Goose Creek to eligibility
This eligibility section covers orders and visits through gosecrgkcandle.shop for Goose Creek. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What Goose Creek customers should know about exceptions
This exceptions section covers orders and visits through gosecrgkcandle.shop for Goose Creek. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Goose Creek customers should know about refund timing
Customers using gosecrgkcandle.shop can rely on the following Goose Creek guidance about refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Details from Goose Creek on starting a request
Customers using gosecrgkcandle.shop can rely on the following Goose Creek guidance about starting a request. To start a return or exchange, contact us at Support@Gosecrgkcandle.shop before sending the item. Once the request is approved, Goose Creek will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Goose Creek
Brand name: Goose Creek
Email: Support@Gosecrgkcandle.shop
Phone: 4076901009
Physical address: 1665 W Daisy L Gatson Bates Dr, Little Rock, Arkansas, 72202, United States